Payment Information

At Madison & Ava, we believe shopping should be simple, secure, and worry-free. That’s why we offer a range of trusted payment options and use industry-standard security measures to protect your information throughout the checkout process.

Accepted Payment Methods

We currently accept the following payment methods for all online purchases:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Amazon Pay
• Shop Pay
• Apple Pay
• Google Pay

All payments are processed securely in United States Dollars (USD) through encrypted checkout systems designed to help protect your personal and payment information.

Payment Security

Your security is important to us.

Madison & Ava uses SSL (Secure Socket Layer) encryption and trusted payment providers to ensure a safe and secure checkout experience.

We do not store your credit card information or payment details on our servers. All payment information is processed directly through secure third-party payment providers that comply with industry security standards.

Charges and Authorizations

Your selected payment method will be charged at the time your order is placed.

In some cases, your bank or payment provider may place a temporary authorization hold on your account before the final payment is processed. This is a standard banking procedure and is controlled by your financial institution.

Any authorization hold will typically be released automatically according to your bank’s policies.

Having Trouble with Payment?

If you experience any issues while making a payment, please first ensure that:

• Your billing information matches the information registered with your payment provider.
• Your card or payment method is valid and active.
• Sufficient funds are available.
• Your payment provider allows online transactions.

If you continue to experience difficulties, please contact our customer support team.

Email: info@madison-ava.com

Our team will be happy to assist you with completing your order.

Fraud Protection

To maintain a safe shopping environment for all customers, every order is subject to security verification.

If unusual activity or potentially fraudulent behavior is detected, we may contact you to verify certain information before processing your order.

Madison & Ava reserves the right to delay, hold, refuse, or cancel any order if fraudulent or unauthorized activity is suspected.

Contact Information

Company Name: Madison & Ava

Email: info@madison-ava.com

Customer Support Hours

Monday to Friday: 8:00 AM – 6:00 PM (Eastern Time)

Saturday and Sunday: 10:00 AM – 4:00 PM (Eastern Time)

Average Response Time

Within 12 hours.